Your privacy matters to us. This Privacy Policy explains exactly what personal data navi88 collects from Indonesian players, why we collect it, how we protect it, and the rights you hold over your own information.
navi88 ("navi88", "we", "our", "us") operates the online casino and sports betting platform accessible at navi88.club (the "Platform"). This Privacy Policy describes how navi88 collects, processes, stores, and protects the personal data of individuals ("you", "your", "Member") who register for and use our services.
This Policy applies to all data processing activities carried out by navi88 in connection with the Platform, including account registration, identity verification, deposits and withdrawals via Indonesian banking and e-wallet services, gameplay activity, and customer support interactions. It applies to all Members, prospective Members, and visitors to navi88.club.
By creating an account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the terms of this Policy, you must not use the Platform. This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and navi88.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
navi88 collects only the personal data that is necessary to provide our services, maintain legal compliance, and protect the integrity of the Platform. The categories of data we collect are described below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP / passport / SIM) | Account registration, KYC verification, age restriction enforcement (21+) |
| Contact Data | Email address, phone number, residential address (city, province — e.g., Jakarta, Surabaya, Bandung) | Account communications, transaction alerts, support responses |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposit and withdrawal processing, AML monitoring, fraud prevention |
| Technical Data | IP address, browser type and version, device identifiers, operating system, screen resolution, time zone (WIB/WITA/WIT) | Security monitoring, fraud detection, Platform performance optimization |
| Usage Data | Pages visited, games played, session duration, bet history, login timestamps, feature interactions | Service improvement, responsible gaming monitoring, personalization |
| Communication Data | Live chat transcripts, support email correspondence, feedback submissions | Support quality assurance, dispute resolution, training |
| Verification Documents | Scanned copies or photographs of KTP, passport, driver's license; bank statement screenshots | KYC identity verification, withdrawal authorization |
navi88 collects personal data through the following channels:
navi88 does not purchase personal data lists from data brokers or any other commercial data aggregators.
Every processing activity conducted by navi88 rests on at least one of the following legal bases:
navi88 uses the personal data we collect for the following purposes:
7.1 We Do Not Sell Your Data. navi88 does not sell, rent, auction, or otherwise commercially transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. Full stop.
7.2 Authorized Disclosures. navi88 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary to fulfill the stated purpose:
7.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of navi88's assets, your personal data may be transferred to the successor entity. You will be notified via Platform announcement or direct communication prior to any such transfer, and you retain the right to request deletion of your data at that time.
navi88 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The retention periods below represent our standard practices:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of active Account + 5 years post-closure | Legal obligation, dispute resolution |
| Financial Transaction Records | 7 years from date of transaction | AML compliance, audit trail |
| KYC Verification Documents | 5 years from date of submission or Account closure (whichever is later) | Regulatory compliance |
| Gameplay & Bet History | 5 years from date of activity | Dispute resolution, responsible gaming |
| Support Communications | 3 years from date of last interaction | Quality assurance, legal claims |
| Technical & Log Data | 12 months on a rolling basis | Security monitoring |
| Marketing Preference Records | Until opt-out + 1 year (proof of consent management) | Consent management compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for aggregated statistical analysis.
9.1 Technical Safeguards. navi88 implements a multi-layered security architecture to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our technical measures include:
9.2 Organizational Safeguards. Access to Member personal data within navi88 is strictly controlled on a role-based, need-to-know basis. All navi88 employees and contractors with access to personal data are bound by confidentiality obligations and receive mandatory data protection training. Access logs are retained and reviewed regularly.
9.3 Data Breach Response. In the event of a confirmed personal data breach that is likely to result in risk to your rights and freedoms, navi88 will notify affected Members without undue delay — and in any event within 72 hours of becoming aware of the breach — providing details of the nature of the breach, the categories of data involved, likely consequences, and the remedial measures taken or proposed.
navi88 uses cookies and similar technologies to operate and improve the Platform. The categories of cookies we use are described below:
navi88 does not use third-party advertising cookies or behavioral tracking cookies that build profiles of your browsing activity across other websites.
By continuing to use navi88.club, you consent to the use of the cookies described above. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair your ability to use the Platform.
As a Member of navi88, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request". navi88 will respond within 30 days of receiving a verifiable request.
navi88 will verify your identity before processing any data rights request to prevent unauthorized disclosure. We may request a copy of your KTP or other government-issued ID as part of the verification process. This verification data will not be used for any purpose beyond identity confirmation for the request.
navi88 is strictly an adults-only platform. Access to and use of the Platform is prohibited for any person under the age of 21. navi88 does not knowingly collect personal data from individuals under 21 years of age.
During account registration, all prospective Members are required to confirm that they are at least 21 years of age and to submit a valid government-issued identity document (KTP, passport, or driver's license) confirming their date of birth as part of the KYC process.
The navi88 Platform integrates with third-party service providers — including game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), payment processors, and KYC verification services — whose data practices are governed by their own privacy policies. navi88 does not control and is not responsible for the privacy practices of these third-party providers beyond the data processing agreements in place.
The Platform does not contain links to external websites for advertising or affiliate purposes. Any third-party integrations present on the Platform are functional service integrations (e.g., game delivery, payment processing) and are not general external hyperlinks.
navi88 recommends that you review the privacy policy of any third-party service you interact with independently of the navi88 Platform.
14.1 Right to Update. navi88 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The current version of this Policy is always accessible at navi88.club/privacy-policy.
14.2 Material Changes. Where changes to this Policy are material — meaning they meaningfully alter how we collect, use, or share your personal data — navi88 will provide at least 14 days' advance notice via a prominent Platform announcement and, where practicable, direct communication to your registered contact address.
14.3 Continued Use. Your continued use of the Platform following the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.
14.4 Version History. This Privacy Policy is version 1.0, effective 1 January 2026. Previous versions are available on request by contacting [email protected].
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by navi88, please contact our Data Protection team through the following channel:
For urgent matters — including suspected unauthorized access to your Account, requests for immediate self-exclusion, or urgent data breach reports — please use the Live Chat function for the fastest possible response from our on-duty security and compliance team.
How We Protect You
Six core principles that define how navi88 handles the personal data of every Indonesian Member on the Platform.
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navi88 protects your privacy so you can focus on what matters: world-class casino games, live sports betting on BRI Liga 1 and the Champions League, and thousands of slots — all in one secure platform built for Indonesian players.